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Diamond Consultations

At Kayes, we take pride in offering a truly exceptional experience through our one-to-one diamond consultations. We understand that acquiring the perfect diamond is not just about buying a piece of jewellery; it's about crafting a symbol of your unique love story and individual taste. With that in mind, here's what you can expect from our personalised in-store diamond consultations.

One-To-One Appointment

Your journey begins with a one-on-one appointment, ensuring our undivided attention in a private setting. Whether you're in the market for a diamond engagement ring or any other gemstone-adorned jewellery, this appointment is tailored exclusively for you.

Guidance & Education

Our mission is to empower you with knowledge. In a serene, low-pressure environment, you will delve into the fascinating world of gemmology, exploring the Four Cs - Colour, Clarity, Cut and Carat. Our experts will guide you through this educational process, answering all your queries with patience and care. You can relax knowing there's absolutely no obligation to make a purchase during your consultation.

Bespoke To You

Every individual is unique, and so should be their jewellery. Your appointment is based on your personal preferences, ensuring that the end result reflects your distinct style and personality. This is particularly relevant for those embarking on the journey of engagement. Our create your ring links allow you to customise the metal type, setting, and, most importantly, the diamond. We cater to various budgets, ensuring that you find the perfect diamond for your unique engagement ring.

BROWSE LOOSE DIAMONDS

Explaining our Consultations

Our diamond consultations take place within the serene confines of our Chester store. Here, you will have the opportunity of closely examining diamonds carefully chosen from our extensive online inventory. You will discover what distinguishes one diamond from another, and ultimately, identify the one that resonates with your vision for your unique engagement ring or fine jewellery piece.

Your one-to-one appointment will unfold in our luxury showroom or, for those who prefer added privacy, in our exclusive private room located on the first floor. Our experienced and knowledgeable diamond experts will be your trusted companions throughout this journey. They will provide you with expert advice and guidance, helping you navigate the intricate world of diamonds with ease.

There is absolutely no obligation to make a purchase during your consultation. We aim to make your experience as effortless and enjoyable as possible. Our experts can assist you in selecting diamonds from our catalog, so that when you arrive, you have the most suitable options at your fingertips.

To embark on your journey towards crafting a one-of-a-kind engagement ring or fine jewellery piece, please get in touch with us to discuss your requirements and book your diamond consultation. 

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