Need help or advice? Please feel free to call us at 01244 327 149 or email

Getting Engaged

Kayes are focussed on your engagement and your happiness. Having advised thousands of happy couples over the years, Kayes are your go-to destination for the perfect engagement experience.

How long does it take to design a new ring?

This varies a great deal. Our record is three days, but we don't recommend leaving it that close to the proposal. Allow two to three weeks for your ring to be made. A completely bespoke ring can take longer but we will advise you at the time.

Can I buy a diamond ring immediately?

Yes, we carry an excellent range of engagement rings in our Chester store. You can view these online in the Engagement Collections section. We can reserve rings for you to view for an appointment if you contact us before your visit.

Can I make a private appointment?

Of course. If you would like to view engagement rings in private.we have a first floor diamond room where you can relax and examine rings and discuss design options. You can't be spotted by friends and family on our normal sales floor.